Gigantic on track with three-year deal with Tramlines

Photo credit: Simon Butler

UK: Tramlines, the UK’s biggest metropolitan music festival, has signed a new three-year deal with national ticketing agent Gigantic.

As plans begin to take shape for the biggest ever Tramlines to mark its 10th anniversary next July, the organiser has renewed its deal with existing ticketing provider Gigantic to once again supply its innovative total ticketing solution.

The new contract ensures the organiser benefits from event support throughout the entire weekend from Gigantic, including its queue-busting wireless access control, as well as customer service and marketing support throughout the event campaign.

Gigantic has been the exclusive online ticketing agent for Tramlines since 2014 and in that time the music event has gone from strength to strength. Tramlines Festival director Sarah Nulty said: “Gigantic always do a sterling job throughout the whole event campaign so we were delighted to be able to agree this long-term partnership. As the festival continues to evolve and with big plans in place for Tramlines’ 10th birthday, we knew Gigantic was the perfect ticketing partner and a capable pair of hands for our exciting future.”

Gigantic continues to lead the way in ticketing innovation. The queue-busting solution developed by Gigantic for the tens of thousands of people attending Tramlines last year reduced queuing time by 90%. Thanks to Gigantic, it is now one of the biggest UK festivals to offer a complete e-ticket solution across multiple collection points.

Mark Gasson, founder of Gigantic, added: “Tramlines is one of the highlights of the year for many festival enthusiasts, including some of our own team, so we’re delighted to secure a long-term contract with the organiser and support its continued growth.”

With one of the largest inventories in the UK and 10 years’ standing in the industry, Gigantic has strong links with many of the country’s biggest promoters, festivals and venues. Priding itself as a leading ethical ticket seller, it is signed up to the FanFair Alliance Charter, the campaign against industrial-scale online ticket touting, and has a Twickets tie-in to allow fans to resell unwanted tickets at face value.

Early bird tickets are on sale for Tramlines’ 10th anniversary now. View the online ticketing platform powered by Gigantic here.