Organisers Should Choose Their RFID Cashless Payments Supplier Wisely

Aidan Pawson is the Head of Operations at Ticket Arena and Event Genius, a primary ticket seller and event technology supplier based in Leeds, UK. His role includes developing strategic partnerships, programme management, event...

From Club Night to Festival

Fred Letts founded Percolate in 2012 with a group of his best friends. He ran the club nights on the side of his advertising job until 2014, when he left to pursue a career...


Advice for Running an Effective Lost Property Service

Penny Mellor has worked in the events sector for over 45 years, mainly concerned with the wellbeing of attendees and others at outdoor music events. This includes advising on, organising and managing welfare services...

Five Steps to Make Your Festival More Accessible

Paul Hawkins is the Festival Project Manager for Attitude is Everything, a charity that works with audiences, artists and the live events industry to improve access to live music for deaf and disabled customers....

A Guide to Getting the Customer Insights You Need

Piers Alington is the co-founder and Managing Director of Feedback Ferret, based in Buckinghamshire. The company was launched to answer the need for a comprehensive end-to-end solution for managing and making sense of open-ended...

The Challenges and Rewards of a Remote Festival Site

Caroline Maclennan is the director of the Hebridean Celtic Festival, one of the most renowned Celtic festivals in Europe. Maclennan remains its only full-time employee, with the event being run largely by volunteers. She...

The Next Generation in Festival Venues

Danny Savage has a wide and diverse background in venue management, bookings and as a DJ. His Leeds-based company, Igloo Disco, is reputed for supplying high-quality temporary structures for parties, events and festivals nationwide....

VIP is Antithetical to Dance Music Culture

Ed Priest is the Events Promo Assistant for Hospitality in the Park, a one-day 'DNB BBQ' festival in London's Finsbury Park whose next edition is set for September 23. Hospitality has cemented itself as...

Five Benefits of Onsite Training and Support

Frazer Grant is the CEO of EDCO Event Diligence. Grant and his team have been working with event professionals and their teams for over 10 years, providing professional support and engaging training across the...

Fatal Mistakes and How Best to Avoid Them

Steve Kearney is one of the live event industry’s leading Chartered Safety and Health Practitioners. Starting his career as a roadie for The Clash, he worked on subsequent rock tours, becoming increasingly interested and...