Insider Insights

Insider Insights

Responding to People’s Emotional Needs in an Emergency

John Drury is Reader in Social Psychology at the University of Sussex. He has been conducting research on crowd behaviour for 25 years, including such crowd events as the Hajj at Mecca, the Hillsborough...

First Impressions Count in Festival Queueing Management

Marcin Lukasik is Business Development Manager for the retail and events sectors within Tensator Group, with over seven years of experience in the queue management industry. Tensator is recognised as a global leader in...


Event Welfare: more than just ‘the drugs tent’

Corinne Lane is the Senior Co-ordinator of the National Event Welfare Service. The service was formed in 1995, and provides welfare support to events large and small across the UK. Corinne is a qualified...

Implementing Technology for your Festival or Event

Growing up in Nova Scotia, Natasha Hillier always worked in the family business whenever time would allow. Her family’s entrepreneurial spirit inspired her to seek out a Bachelor of Commerce degree and McGill University...

Climate EQ Launches Carbon Literacy Course for Music Sector.

You’d obviously have to have had your head down an oil well to not get the message that we’re on the verge of climate catastrophe and urgent action is needed. Sure, there...

Is Now a Good Time to Go Into Events? Redevelopment of the Temporary Staffing...

It came as no surprise that after the pandemic, the events industry had to rethink its structure. With financial losses, changes in demand and lack of opportunity, many temporary event staff retrained in another...

How to Improve the Fan Experience Through Smart Corporate Branding

Antonio Valero is the Head of New Business Models at StubHub, one of the world's largest ticketing marketplaces. In addition to its work with venues, sports rights holders and promoters, StubHub has also partnered...

Five Steps to Make Your Festival More Accessible

Paul Hawkins is the Festival Project Manager for Attitude is Everything, a charity that works with audiences, artists and the live events industry to improve access to live music for deaf and disabled customers....

The Secret to Cutting Queues at Festivals

Nick Hucker is CEO of Preoday, a role he has fulfilled for over a year after initially joining the company as Head of Business Development in September 2017. Prior to joining Preoday, Nick was...

Mixed Reality & Game Engines: Why you should be using this technology for your...

Mitchell Bayer-Goldman is Co-founder and COO of Volta XR, here he he discusses how performances can be enhanced by the application of existing technology. Festival goers expectations  are higher...